Recast AI
Recast AI

Terms of Service

Last updated: June 11, 2026 · Effective: June 11, 2026

1. Acceptance of these Terms

These Terms of Service (the "Terms") are a binding agreement between you and Recast Agency ("Recast AI," "we," "us") governing your access to and use of the Recast AI platform at app.recast-agency.com and related services (the "Service"). By creating an account, accepting an invitation, clicking to agree, or signing in to the Service, you accept these Terms and our Privacy Policy. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes it. If you do not agree, do not use the Service.

THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS-ACTION WAIVER (SECTION 13). THEY AFFECT YOUR LEGAL RIGHTS. PLEASE READ THEM.

2. The Service; eligibility

The Service is a private, invitation-only operating platform for Recast AI's team, clients, and partners: client delivery tracking, CRM and partner pipelines, support workflows, and optional third-party integrations. There is no public registration. You must be at least 18 years old and able to form a binding contract to use the Service.

3. Accounts and security

You are responsible for your credentials and all activity under your account. Notify us promptly at support@recast-agency.com of any suspected unauthorized use. Access is role-scoped; you agree not to access workspaces, data, or functions beyond your assigned role. We may suspend or revoke access where reasonably necessary to protect the Service or its users.

4. License; intellectual property

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes during your authorized access. The Service, including its software, design, and content (excluding Your Content), is owned by Recast AI or its licensors and protected by intellectual-property laws. No rights are granted except as expressly stated.

5. Your content

You and your organization retain ownership of content you submit to the Service ("Your Content"). You grant Recast AI a worldwide, non-exclusive, royalty-free license to host, store, process, display, and transmit Your Content solely to operate, secure, and improve the Service for your workspace. You are responsible for Your Content and represent you have the rights needed to submit it.

6. Acceptable use

7. Third-party services and integrations

The Service can connect to third-party products (including Google Workspace products) at your direction. Your use of third-party services is governed by their own terms, and our handling of connected data is described in the Privacy Policy. You may disconnect an integration at any time. Recast AI is not responsible for third-party services and does not warrant their availability.

8. Fees

Fees for Recast AI services, if any, are set out in your separate agreement, order, or statement of work with Recast Agency. Unless that agreement expressly states otherwise, all fees are non-refundable and all sales are final, except where a refund is required by applicable law. This does not limit any non-waivable statutory cancellation or chargeback rights.

9. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, RECAST AI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. Some jurisdictions do not allow certain disclaimers, so portions may not apply to you.

10. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL RECAST AI OR ITS OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES (THE "RECAST PARTIES") BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY. THE RECAST PARTIES' TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID RECAST AI FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THESE LIMITATIONS ARE AN ESSENTIAL BASIS OF THE BARGAIN.

THESE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR FRAUD, GROSS NEGLIGENCE, OR WILLFUL MISCONDUCT, OR FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE.

11. Indemnification

You will indemnify, defend, and hold harmless the Recast Parties from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to (a) your use of the Service, (b) Your Content, (c) your violation of these Terms or any law, or (d) your violation of any third-party right. We may assume exclusive control of any indemnified matter, and you will cooperate.

12. Term and termination

These Terms apply while you use the Service. We may suspend or terminate access at any time, with or without cause or notice, to the extent permitted by law; you may stop using the Service at any time. Upon termination your license ends. Sections 4–5 and 8–15 survive termination.

13. Dispute resolution: binding arbitration and class-action waiver

(a) Informal resolution first. Before initiating arbitration, you agree to email support@recast-agency.com describing the dispute and attempt informal resolution for 30 days.

(b) Arbitration. Except as stated below, any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration administered by the American Arbitration Association under its applicable rules, before a single arbitrator, seated in Sheridan County, Wyoming (or conducted by video/telephone, or where you reside, at your election). The Federal Arbitration Act governs this Section.

(c) Delegation. The arbitrator decides all issues, including the scope and enforceability of this Section, except as stated in (e).

(d) CLASS-ACTION WAIVER. YOU AND RECAST AI EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

(e) Carve-outs and severability. Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect its intellectual property. If the class-action waiver is found unenforceable as to a claim, that claim proceeds in court (not class arbitration) and the remainder of this Section stays in force.

(f) 30-day opt-out. You may opt out of this arbitration agreement by emailing support@recast-agency.com within 30 days of first accepting these Terms, stating your name and intent to opt out. Opting out does not affect the rest of the Terms.

14. Governing law and venue

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-laws rules. Subject to Section 13, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Sheridan County, Wyoming, and waive any objection based on inconvenient forum.

15. Changes to these Terms; general

We may modify these Terms from time to time. For material changes we will provide at least 30 days' notice (by email and/or in-product) before they take effect; changes apply prospectively only, and disputes arising before a change are governed by the version then in effect. Continued use after the effective date constitutes acceptance. If any provision is held unenforceable, it will be enforced to the maximum extent permissible and the remainder stays in effect. These Terms (with your separate service agreement, if any, and the Privacy Policy) are the entire agreement regarding the Service. We may assign these Terms in connection with a merger, acquisition, or sale of assets. A failure to enforce a provision is not a waiver. Force-majeure events excuse our performance to the extent caused by circumstances beyond reasonable control.

16. Contact

Recast Agency — support@recast-agency.com